About Us

Our data is updated hourly when new information comes in. We work closely with financial institutions and other third parties to get the most accurate information on to our site as quickly as possible – sometimes before the institutions update their own websites. 

RateCity uses the most innovative search tools and tables to help you compare financial products side by side, using a range of filters. These filters draw on our extensive library of data, to help narrow down your search based on your financial needs. Where possible, we’ll ask you easy-to-understand questions and help do the filtering for you. We’ve also added helpful hints to decode some of the bank jargon.

RateCity stores a comprehensive set of information about every financial product on site, so that our state-of-the-art filters can generate accurate results that are specific to your search. We do this because we believe life’s too short to have a financial product that doesn’t suit your needs. 

While RateCity’s comparison searches list many products, they do not include every single product in a particular category. Providers may be missing because RateCity can’t access the relevant data, or because they are not large enough or established enough for RateCity to have collected data on them. If there are any providers you would like to see on RateCity, click here to get in touch.

When comparison searches are initially launched, RateCity displays only a selection of products in its database. These are products RateCity can directly help users with, by providing users with either a direct link to the provider or a link to a broker who services the provider. These next steps are provided under commercial arrangements with the providers and brokers. For more information, click here to see how we make money.

RateCity’s comparison searches initially rank products in this way:

Home loans, personal loans and car loans are ranked by comparison rate

• Credit cards are ranked by purchase rate
• Term deposits are ranked by interest rate
• Savings accounts are ranked by base interest rate
• Bank accounts are ranked by alphabetical order
• Superannuation products are ranked by five-year returns

Users can override the default rankings. This can be done by clicking on a column that features an up or down arrow. For example, users may choose to rank home loans by ‘advertised rate’ rather than ‘comparison rate’ or rank credit cards by ‘annual fee’ rather than ‘purchase rate’. The products will then be ranked either from highest to lowest or lowest to highest, depending on whether the up or down arrow was selected.

While RateCity has selected what it believes are the most relevant product attributes for each type of product, not all product attributes are shown. This may be due to lack of space or because some product attributes (such as offset accounts for home loans) can’t be ranked. Users can employ filters to show only products that meet their personal criteria.

No matter how users choose to rank products, ‘Promoted’ products will always appear at the top of the rankings. This is based on commercial agreements between RateCity and the providers of those products.

Our site compares over 13,000 different products from over 250 different financial institutions, which is the vast majority of financial products from the biggest banks to the smallest online lenders.

While we aim to cover the whole market, there are times when we cannot get access to up-to-date information from a small handful of lenders. Check out the full range of financial institutions we compare here. 

RateCity compares a broad range of personal finance products including home loans, credit cards, personal loans, car loans, superannuation, savings accounts, term deposits, transaction accounts, SMSF loans and margin loans. 

Products displayed in our rate tables are usually arranged so the lowest rates appear at the top, but in some cases they are arranged by another attribute, such as fees. For home loans arranged by lowest rate, this is based on the lowest comparison rate, however you can change the sort order by selecting the appropriate category at the top of the table. You can also set our filters to show you the full list of products rather than just those products with links to the financial institutions. In some cases, a ‘promoted’ product is displayed at the top of the table. RateCity may receive remuneration for the promotion of these products. Promoted products are always clearly labelled as such. 

In some content articles, we also show a selection of available products which relate to the article’s topic. These are not always the lowest cost loans on RateCity.com.au, but are selected to reflect loans that may be of interest to the user. 

RateCity has an AFS licence (AFSL: 316 710) issued by ASIC and allow us to deal in financial products. By building tools to help consumers decide what financial products to choose, we have a responsibility to provide accurate and fair information. Our licence is a sign of our commitment to this responsibility and we take our licence obligations very seriously. To examine our licence status do a search for our company name of AFSL number on the ASIC register.

For once, there isn’t a catch. Our revenue comes from introduction fees paid by financial institutions if you click to apply for products from our site, as well as advertising sold on the site. For more information, please read our Financial Services & Credit Guide.

RateCity is an information service designed to help consumers learn more about their finances and make better decisions. We’ve built a range of tools to help people find financial products, however for personal financial advice about your situation, you should refer to a mortgage broker or financial planner.

No, RateCity.com.au is a comparison service to help you find the right product from the thousands of products on the market. We do not offer our own products, as this would be a conflict of interest. 

Please get in touch using the details listed on the Contact Us page. We’ll get back to you as soon as possible.